Frequently Asked Questions

StayMapper is a "Neighborhood-First" travel planner. Many travel websites help you narrow down just the city. We do that too, but then we go a step further and help you figure out where in the city to stay.

We analyze cities neighborhood-by-neighborhood to help you avoid tourist traps, find safe areas, and locate the vibe that matches your travel style. Once you know where to stay, you can book with confidence.

Head over to our Explore Page.

• Search: Type a city name to filter the list instantly.
• Filter: Use the "Filters" button to narrow down cities by Vibe (e.g., "Nightlife," "Quiet"), Region, or metrics like Safety and Walkability.

Don't see your city? You can Vote for the next city we should add!

On desktop, look for the Tools menu in the sidebar. On mobile, tap the menu button. We offer several powerful tools to analyze a city:

• Live Search: Instead of stale data, we query points of interest in real-time. Search for "Specialty Coffee," "Coworking," or "Vegan Food" to see exactly what's currently open and rated highly.
• Reach (Travel Time): Drop a pin on a potential hotel location and see exactly how far you can walk, drive, or cycle in 15 minutes. It's the best way to verify marketing claims like "minutes from the center."
• Hotspots (Heatmap): Visualize density. See where the restaurants, bars, or shops are clustered so you can stay right in the action (or far away from it).

We color-code districts to act as a quick "traffic light" system for your search:

• Recommended (Gold/Lime): These are our top picks. They typically balance safety, walkability, and access to amenities. Ideal for first-time visitors.
• Not Recommended (Brown): We suggest avoiding these areas. They might be industrial, lacking transit, or have safety concerns.
• Neutral (Grey): These are standard residential or mixed-use areas. They aren't "bad," but they might lack the specific charm or convenience of our top picks.

We don't use stale, pre-loaded lists of restaurants that went out of business 6 months ago.

When you use our Live Search or select a Quick Filter (like "Coffee" or "Groceries"), we fetch fresh data in real-time. This data can come from a number of open, public data sources as well as from trusted providers.

We operate on a "Free Sample" model.

We have fully unlocked 3 Major Cities (currently including Amsterdam, Bangkok, and New York) for everyone. You can use every tool, view every neighborhood, and see all the details for these cities completely free, forever.

To access our other 60+ cities, you will need to purchase a pass or a credit. We do this so you can test the product thoroughly on a city you likely know before you spend a dime.

1 Credit = 1 City Unlock.

If you are just planning one trip, you can buy a single credit. Once you use a credit to unlock a city, you own the guide for that city forever. You can come back to it next year or next decade.

For frequent travelers, we offer bundled access:

• World Pass (Annual): Unlock everything. Every current city, and every city we add in the future, for one year.
• Founder's Club (Lifetime): A one-time payment for lifetime access to everything. Includes special perks like "Early Access" to new features and a "Founding Member" badge.
• City Bundles: Occasional offers to buy small packs of credits (e.g., 3 Credits) at a discount.

Yes! Look for the sun/moon toggle button in the top header. We support both, though we think our "Midnight Maps" look particularly stunning in Dark Mode.

We strive for accuracy, but cities change fast. If you see something incorrect (like a safe neighborhood listed as unsafe), please use the Feedback buttons found near the bottom of the city pages. You can provide feedback on a specific section and leave a comment.

We review this feedback regularly and push updates to the live site.